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| Healthcare Chatbots Market |
Healthcare chatbots are AI powered electronic devices that are designed to converse and interact with humans through auditory or textual communication. With increasing adoption of internet and smartphones across the globe, healthcare chatbots are being widely integrated with messaging platforms and healthcare websites to provide 24/7 virtual assistance to patients, simplify the administrative tasks of clinicians and increase efficiency. The global Healthcare Chatbots Market is estimated to be valued at US$ 230 Mn in 2023 and is expected to exhibit a CAGR of 7.0% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.
Market key trends:
The growing application of healthcare chatbots across various healthcare
domains is a key trend boosting the market growth. Traditionally, healthcare
chatbots were primarily used for basic patient inquiry and appointment
scheduling. However, recent advancements have enabled integration of chatbots
with electronic health records to provide personalized healthcare
recommendations, treatment adherence monitoring for chronic conditions, and
mental healthcare support. Moreover, chatbots are increasingly assisting
healthcare insurers and providers in administrative tasks such as claims
processing, billing support, medical coding and prior authorization. This is
reducing the workload of clinicians and healthcare staff, allowing them to
focus more on direct patient care. Widespread adoption of such advanced
applications of chatbots is expected to propel the healthcare chatbots market
during the forecast period.
Segment
Analysis
The global Healthcare
Chatbots Market Growth is dominated by Symptom checkers sub segment.
Symptom checkers hold the major market share as they help patients to identify
their medical conditions quickly by answering their medical queries through
conversational agents. Symptom checkers are more effective than searching
individual symptoms online as they consider all possible conditions based on
the inputs provided rather than considering symptoms in isolation.
Key Takeaways
The global Healthcare Chatbots market is expected to witness high growth.
Regional analysis: North America is projected to lead the global Healthcare
Chatbots market during the forecast period. The presence of major technology
providers and increasing funding for development of AI based products and
services is driving the growth of the market in the region. Moreover, growing
awareness about benefits of virtual healthcare assistants among patients and
providers is further propelling the market growth. Asia Pacific is expected to
witness fastest growth over the forecast period due to rising healthcare
expenditure, increasing internet penetration and growing focus of regional
players to tap into the market potential.
Key players
operating in the Healthcare Chatbots market are Ironscales, Cofense (PhishMe),
Infosec Institute, KnowBe4, PhishLabs, Wombat Security Technologies, Barracuda
Networks, Mimecast, Proofpoint, CyberFish, DataEndure, FireEye, Smooth Phish,
Votiro, XM Cyber, Lucidworks, Digital Defense, Getlabs, Avanan, Greathorn.
Ironscales provides AI driven endpoint protection to help companies prevent
breaches. Cofense (PhishMe) offers an integrated software-as-a-service platform
for phishing defense and awareness training.
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